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Mills History
 

Mills family have been involved in the newsagency business since 1938; when Nigel Mills' grandfather, Fredrick William Mills bought his first newsagency business in West
Monkseaton, Whitley Bay.

The family then built the business up to 32 stores by 1972; due to the death of Mr F W Mills the business was sold to Thompson Regional Newspapers.

In 1986 Nigel Mills and his father John Mills set up a new company called Mills Newsagents Limited and purchased 11 newsagency businesses based in the Tyne & Wear area.

1987 saw the business expand into North West Cumbria through the purchase of a newsagency business in Cockermouth, with the Head Office being maintained in Whitley Bay.

In 1988 a new company was set up with Richard Linsell called Mills (East Midlands) Limited which started the expansion of the group into North Lincolnshire, South Lincolnshire and Nottinghamshire area.

Throughout the 90’s the group continued to expand by purchasing businesses and converting them into C Stores. However, C stores in those days were very much focused on alcohol, newspapers & magazines, confectionery and greeting cards with very little presence of fresh & chilled apart from milk and bread.

In September 2003 Morgam News was aquired, which then traded from 27 stores in the Birmingham areas. Mills Group thus became a National Retailer with 85 stores, 50 of which were licensed C stores and 35 were newsagency businesses.

In 1986/1987 the groups turnover was £2Million. Currently the stores generate cash through the tills of both products and services which exceeds £100 million per annum. Over the past 21 years the turnover of the group has increased by over 50 times.

The need to grow was driven by the need to meet the ever expanding and rising costs
associated with running convenience stores and newsagency businesses and the desire to become one of the major retailers in the UK within our industry

  Mills History - Stores  
         
 

QUESTION’S

1. Who runs the group now?

The group is now run by 5 directors;

 
     
 
Dave Pickford
 
           
Nigel Mills
(Group Managing Director)
Richard Linsell
(Group Operations Director)
Dave Pickford
(Sales & Marketing Director)
 
Mike Hodgson
(I.T. Director)
Martin Stokoe
(Financial Director)
 
     
 

There are approximately 1,150 management and staff that help co-ordinate and manage the group on a day to day basis.

2. Please tell me about the current operation?
Owners of 85 Supermarkets, C Stores, CTNs & Newsagents stores within the group and we offer 2 different trading formats:

• Newsagency – These include a basic range of grocery as well as fresh & chilled products; but will focus mainly on confectionery, newspaper & magazines, tobacco, greeting cards, stationary and services such as sub post office, national lottery, e top up, paypoint and either an external or internal cash machine.

• Convenience Stores – These stores offer a full range of fresh & chilled products as well as ambient grocery, non food, alcohol, and all of the newsagency lines and services mentioned above.

In 2003 Mills group employed London design consultants firm called CDW associates who put together a new corporate look for Mills convenience stores; featuring white shop fronts, green facia with the red, white & blue of Mills corporate colours featuring on the top right of each store.

The idea was to make the stores look clean, bright and modern and change the perception of our customers from the store being a newsagency business to that which offers fresh & chilled produce as well as other every day basic foods needs.

Mills developed 3 concept stores in 2004, being Carlisle, Sunderland, and Brunswick Village.

Over the next 3 years we fine tuned these models in terms of range, internal design, pricing structures etc and in 2007 it was decided to roll out this model into 28 further stores.

The CTN's were refitted in 2006 by adding open deck chillers to feature soft drinks, 'Grab & Go', basic fresh & chilled essentials as well as some ambient grocery and non food.

 
     
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Mills Convenience Retail Award – Best Battery Merchandising – Barley Mow Store
 
award 1
Gold Grocer Award – Independent Retailer Of The Year   award 2   WINNER - Best CTN Retailer 2008
WINNER - Best Lottery Retailer 2008
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