We believe that Mills Group has been such a success due to the people within the business and because of that fact we ensure that all our colleagues enjoy coming to work and get the most out of the job they do – in short, achieve job satisfaction!

We focus on our people and we are continuously reviewing working practices to ensure all stores and offices have the best working environment to help people develop and achieve – ensuring we follow the Mills Group company values at all times.

We want Mills to be a BRILLIANT place to work and a place where people can develop and grow within the business.

We also listen to what our colleagues say – Nigel Mills takes an active role in the Mills Group Works Council which represents all levels within the business.
We want people to be honest with us and we are honest with our people – after all, we believe this is the best way to work.

We are a customer facing business and our success is measured in how customers relate to Mills. We want to measure our success by how many people feel we are a ‘convenient’ business, with currently over 88% of our customers visiting on average 3.7 times a week, and this is growing all the time!

Over the years Mills has grown from strength to strength and developed and changed with the times.

Our success is built on the success of those we employ and we strive to ensure that we encourage all of our team members to "reach for the stars" and push themselves to achieve their goals and fulfil their potential.