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We at Mills group take our relationships with our suppliers very seriously, To be successful and prosper we believe in treating our suppliers as business partners,” by working together, together we achieve more" is our company slogan - our suppliers support Mills in many ways through ongoing communication in the following areas"
Product Availability, Range Development, Plan O Grams Innovation, New Product Development, Training, Sharing of Product Knowledge, In Store Theatre and Promotions
We believe in meeting with our business partners on a regular basis, to discuss opportunities, analyse the business with regards to sales performance, range, display and in store availability.
We discuss what our customer needs are and make sure we are offering a brilliant customer experience. Through triangulation meetings we actively share best practice, so we can make a difference to the benefit of both companies
We truly believe at Mills, we have a unique business trading relationship with our business suppliers.
Carolyn Davie, Customer Manager, Campina UK Ltd (September 2009) I have worked on the Mills account for 8 months, in this time I have worked very closely with Joanne Scorer and David Pickford. Due to there outstanding understanding of the market they work in and their commitment to making sure their customers have the ultimate shopping experience within there stores. Mills are very category focused and are willing to look at new ideas. Due to this the relationship and knowledge Campina have with the buyer Joanne Scorer over the last 8 months have made huge differences for both parties and I am looking forward to grow both business thought 2009 into 2010
Karl Turner, Business Manager, Tetley GB Ltd (August 2008) I have worked with Mills for the past 15 months and have been impressed with their level of professionalism, their commitment to making their customers' shopping experience as positive as possible and their enthusiasm to trial new ideas. Mills are committed to providing a category focused offering in store and this, combined with the trial of new display initiatives has led to growth significantly higher than the total market performance.
Steve Cruickshank, National Account Executive, Monkhill Confectionery (August 2008) I have worked closely with the Mills Group for many years and the relationship has proved very beneficial for both parties, with excellent growth figures of over 100% compared to 2006. The relationship I have with Mills and in particular the buyer Stephanie Black and Joanne Scorer will enable our businesses to grow together in 2008.
Jimmy Jackson, National Accounts Manager, Haribo (August 2008) I have worked with Mills for a number of years now and have been constantly impressed with the pro-active manner they go about their business. In particular I admire the fact that unlike other retailers they look to compete with the multiples with an innovative and attractive promotion calendar, great store discipline, knowledgeable staff and an attractive store layout. I have established a strong working relationship with both the buying team and Nigel Mills, and look forward to continued success in the future.
Laura Biggs, Regional Account Manager Red Bull Company Ltd (August 2008) I have only been looking after the Mills account for the past 6 months, but I took it over from my predecessor who always said what a pleasure it was to work with such a pro-active retailer like Mills. My experience so far at Mills has also been a pleasurable one - I have got to know the staff quickly and easily due to their friendly and professional manner and personal touch. I have also found Mills to be very forward-thinking and always looking for new ways to grow sales for their retailers, over and above their already excellent promotional calendar
Jeremy Brotherton, Customer Development Executive, Camelot (January 2007) Mills are one of Camelot’s key retail partners in the regions in which they operate. Retailers are absolutely vital to the success of the National Lottery in this country and Mills Group has been an important part of that successful lottery family since the very first draw back in 1994. Their input, comments and suggestions have helped to shape many of the decisions we have made as a business. Without them, and all the other lottery retailers like them up and down the country, we would not be able to report the fantastic figure of more than £20 billion raised so far for Good Causes – we look forward to working closely with them for many years to come
"Testimonials updated by Amanda:"
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